Privacy Policy

Last updated: 6 September 2026

STILTH Ltd, trading as STILTH Studios (“STILTH”, “we”, “us” or “our”), respects your privacy and is committed to protecting personal information.

This Privacy Policy explains how we collect and use personal information when you visit our websites and galleries, contact us, download photographs, purchase products or services, or appear in photography or filming undertaken by STILTH Studios.

For the purposes of UK data-protection law, STILTH Ltd is the data controller where we determine how and why personal information is processed.

1. Information we may collect

Depending on how you interact with us, we may process:

• your name;

• email address;

• telephone number;

• billing, delivery or contact information;

• enquiry and correspondence information;

• booking and contractual information;

• order and transaction information;

• gallery favourites, selections or download activity;

• technical information associated with use of our websites or galleries;

• photographs and video in which an identifiable person appears; and

• information you voluntarily provide when communicating with us.

Payment-card information may be processed directly by our payment providers. STILTH Studios does not necessarily receive or retain complete payment-card details.

2. Photography and video

Photography and filmmaking are central to the work of STILTH Studios.

We may photograph or film identifiable individuals during organised events, commissioned assignments, documentary projects, sporting events and other activities where we have appropriate authority to undertake photography.

Depending on the circumstances, these photographs or recordings may constitute personal data.

They may be processed for purposes including documenting an event, fulfilling a commission, creating galleries, supplying photographs to participants or clients, maintaining our photographic archive and, where appropriate, promoting the work and services of STILTH Studios.

Where we rely upon legitimate interests, those interests include carrying out and documenting our photography and filmmaking activities, operating our business, maintaining an archive of our work and presenting examples of our photography.

We consider the circumstances in which photographs were taken, the reasonable expectations of the people concerned and the potential effect of publication when deciding how photographs should be used.

3. Event galleries

Photographs from some events may be made available through public or restricted online galleries.

These galleries may allow participants, their families or other authorised users to view, select, download or purchase photographs.

If you are identifiable in an event photograph and have concerns about its publication, please contact hello@stilth.co.uk with sufficient information for us to identify the photograph.

We will consider requests in accordance with applicable data-protection law and the circumstances in which the photograph was created and is being used.

4. Why we use personal information

We may process personal information to:

• respond to enquiries;

• provide photography, filmmaking and related services;

• manage bookings and commissions;

• fulfil contracts;

• provide and administer online galleries;

• provide digital downloads;

• process and fulfil orders;

• maintain records relating to our work;

• communicate with customers and event participants;

• comply with legal, accounting and regulatory requirements;

• protect our legal rights;

• prevent misuse or fraud;

• improve and operate our services; and

• promote STILTH Studios and demonstrate our work where it is appropriate and lawful to do so.

5. Our lawful bases

The lawful basis we rely upon depends upon why the information is being processed.

These may include:

Contract – where processing is necessary to provide a service you have requested or to perform a contract with you.

Legal obligation – where we are required to retain or process information to comply with the law.

Legitimate interests – where processing is necessary for the legitimate operation of STILTH Studios, including providing photography services, administering galleries, documenting events, maintaining our archive, protecting our rights and appropriately promoting our work, provided those interests are not overridden by your rights and interests.

Consent – where we have specifically asked for and received your consent for a particular use. Where processing relies upon consent, you may withdraw that consent.

6. Purchases and payments

When you make a purchase, information may be processed by STILTH Studios and relevant ecommerce, payment, printing or fulfilment providers for the purpose of completing the transaction.

We retain appropriate transaction records for accounting, tax, customer-service and legal purposes.

7. Service providers

We use third-party providers to help operate our business.

These may include providers of:

• online photography galleries and website hosting;

• cloud storage and backup;

• email and communications;

• payment processing;

• accounting;

• print production and fulfilment; and

• other technical and professional services.

Our online client galleries are currently provided using Pixieset.

Where a provider processes personal information on our behalf, we take appropriate steps to ensure that the information is handled in accordance with applicable data-protection requirements.

8. International processing

Some of our service providers may process or store information outside the United Kingdom.

Where personal information is transferred internationally, we rely upon appropriate arrangements and safeguards required by applicable UK data-protection law.

Further information about relevant safeguards can be requested from us.

9. How long we keep information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, contractual and legitimate business requirements.

Different information may therefore be retained for different periods.

Financial and transaction records may be retained for the periods required by applicable tax and accounting law.

Photographs and films forming part of our creative work may be retained within the STILTH Studios photographic archive for an extended period because maintaining a historical archive of our work forms part of our legitimate business and creative activities.

Online galleries may be removed independently of our underlying photographic archive.

10. Sharing information

We do not sell personal information.

We may share information where reasonably necessary with service providers working on our behalf, clients commissioning relevant work, professional advisers, payment or fulfilment providers, or public authorities where disclosure is legally required.

Photographs may also be published or supplied in accordance with the purpose for which the photography was undertaken and any applicable agreement or licence.

11. Marketing

We will only send electronic direct marketing where we have an appropriate lawful basis to do so.

You can unsubscribe from marketing communications at any time using any unsubscribe facility provided or by contacting us.

Service communications relating to a booking, purchase, gallery or enquiry are not necessarily marketing communications.

12. Cookies and technical information

Our websites and galleries may use cookies and similar technologies necessary for their operation and, where permitted, for analytics or other functionality.

Where consent is legally required for non-essential cookies, appropriate consent mechanisms should be provided through the relevant website or service.

Third-party platforms used by STILTH Studios may also process technical information in accordance with their own privacy and cookie policies.

13. Your data-protection rights

Depending upon the circumstances and the lawful basis for processing, you may have rights including:

• access to personal information we hold about you;

• correction of inaccurate information;

• deletion of personal information in certain circumstances;

• restriction of processing in certain circumstances;

• objection to certain processing;

• data portability in certain circumstances; and

• withdrawal of consent where processing is based upon consent.

These rights are not absolute and may not apply in every situation.

You have the right to object to processing based on legitimate interests.

Requests relating to your personal information can be sent to hello@stilth.co.uk.

We may need to verify your identity before responding to a request.

14. Photographs and requests for removal

If you are identifiable in a photograph published by STILTH Studios and wish to raise a concern or request that we stop using it in a particular way, please contact us.

Please provide the gallery name, photograph reference where available and enough information for us to locate the image.

We will consider the request in light of your data-protection rights, our lawful basis for processing, any contractual obligations and any other applicable legal rights or obligations.

15. Children

Our event photography may include children where they are legitimately participating in or attending an event at which photography is taking place.

We take additional care when considering the publication and use of identifiable photographs of children and will consider reasonable concerns raised by a parent, guardian, event organiser or the young person concerned.

16. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

No internet-based system can, however, be guaranteed to be completely secure.

17. Complaints

If you have concerns about how STILTH Studios has handled your personal information, please contact us first so that we can investigate.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's data-protection regulator.

Information about raising a concern is available from the ICO.

18. Changes to this Privacy Policy

We may update this Privacy Policy when our services, technology, suppliers or legal obligations change.

The latest version will be published through our website or online galleries and will show the date of the most recent update.

19. Contact

For questions about privacy or the use of your personal information, contact:

STILTH Ltd trading as STILTH Studios
Email: hello@stilth.co.uk
Website: stilth.co.uk